Customer reviews of Williams Car Sales

By Peter H on 02 October 2017 | Purchase not verified

I travelled from the south coast to view and later buy a vehicle from William's car sales. I found owner to be an "old school" gentleman. The car was as described and the owner did exactly what he said he would to the car between first viewing and picking it up a week or so later. Would buy again from Williams car sales and highly recommend.

By David S on 30 September 2017 | Purchase not verified

Quite a way to travel from Cumbria, but well worth the journey. The service is brilliant, Will is helpful without being 'pushy' and the cars are immaculate. Really pleased with my car.

Reply from Williams Car Sales on 02/10/17

THANKS DAVID IT WAS A PLEASURE TO DO BUSINESS WITH YOU

By Brian G on 30 September 2017 | Purchase not verified

Couldn't recommend highly enough totally honest with fantastic cars for sale ,when I went to see my car I couldn't believe every car was mint condition . I found out that there was an advisory on the MOT lower arm was slightly loose on the internet, I didn't say anything and William was telling me about the car then he said without me saying a word that he was going to replace the lower arm as it was slightly loose. You definitely will have piece of mind when you buy a car from William. I live in Braintree Essex and will have no worry's coming back to get another car from William

By Margaret W on 21 September 2017 | Purchase not verified

I had been looking to buy a Volvo convertible and had been to a few dealers. Williams Car Sales stood head and shoulders above the rest. William takes a real pride in the cars he sells and this was evident from the condition of the cars in his showroom. I felt my purchase - and my PX - were fair and I'd have no hesitation recommending Williams Car Sales.

By Steve L on 17 September 2017 | Purchase not verified

Will is one of those people who you just get on with from minute one. Like you`ve know each other forever. First class treatment all the way and a very honest description of the vehicle.

By Ian W on 16 September 2017 | Purchase not verified

We recently bought a 12 year old Mercedes Avante with 62k miles on the clock from Williams Car Sales. For its age it was in pristine condition both internally and externally. This was an easy transaction with a gentleman who I felt I could trust because William was up front with everything with no flim flam or slick sales chat. He was extremely helpful and went out of his way to make the transaction smooth and easy. All his stock of cars are kept indoors, not on a forecourt out in all weathers, and are in highly polished sparkling condition. Highly recommended.

By James P on 07 September 2017 | Purchase not verified

I'm really happy with the car that Will sold me. He comes across as an honest, considerate guy who genuinely wants you to be happy with your purchase. There was no hard sell, no pressure and when I came to collect the car it was serviced, completely as described and spotless. I'd recommend in an instant.

By Jerry M on 08 August 2017 | Purchase not verified

I recently purchased a Mercedes CLK350 from William and I can honestly say that it was the most stress free transaction I have experienced when purchasing a used car . In my experience William is a very genuine and straightforward man and the vehicles that he sells appear to be the same. As with any used vehicle there is always a chance that something may go wrong with it and you only find out how good a dealer is is when you go back to them with a problem. I had a minor problem when one of the sensors on the engine failed, this was covered on the warrenty but as I had only had the vehicle two weeks William paid the excess for me. If you are considering buying one of Williams vehicles you will be buying a genuine vehicle from a genuine guy.

By Kelvin W on 08 August 2017 | Purchase not verified

Bought a 13 year old Mercedes E 270 which had done 67000 miles. I was told that the owner had driven the car for a month & there was nothing wrong with it. Due to the traffic outside being near grid lock I did not drive the car the guy seemed honest. On inspection I found a broken seat surround which the owner stated he had not repaired since it would cost £ 120 but that this was the only fault 3 faults noted on drive home, within a few days the rear boot would not latch, cost about £ 460 to repair, it had to be done at a Mercedes garage due to time I contacted the owner simply asking if this was covered under warranty, I am still waiting for an answer although I have had e mails stating that Mercedes garages are rip offs, these were really angry in tone To be clear despite this I am now happy with the car although I have spent £ 870 on it. I would advise anyone buying a car to test drive it, check it and ensure you have a written warranty, verbal assurances are worthless

Reply from Williams Car Sales on 16/08/17

Firstly the Seat plastic outer surround that was cracked was pointed out to you and i never mentioned about £120 to repair it, as i wound not have a cracked plastic outer trim replaced on a 14 year old car,yes you did not test drive the Vehicle and as i aware you have not had any mechanical problems .And i must insist i did offer you a extended warrenty,as i offer every customer the same. The three problems you mentioned was the rear wiper did not park or did,nt clear the screen the handbook was not for the car but stated Mercedes E class on the front. and the third the rear lock failed on the second catch which you went straight to a Mercedes garage and spent nearly £500 without evan ringing txting to inform me . until you presented me with a copy bill.the lock could have being replaced by the garage i use for £100 .

By Thom C on 03 July 2017 | Purchase not verified

I Recently bought an R-Class Mercedes from William who was the most genuine gentleman. All his cars including mine were of exceptional standard and Will took pride care and passion in making sure his cars are of the highest quality. He was very communicative texted out of hours and the sale was very smooth. In addition he provided extras and was super honest about everything to do with the vehicle. His honest non pressurising approach was a breath of fresh air and his confidence was in the quality of cars. Exceptional service, and I would 110% recommend anyone buying a car from this place. Superb. I am very impressed.