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Customer reviews of Williams Car Sales

At Williams Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Williams Car Sales

Williams Car Sales
5
4.8

Based on 100 customer reviews

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  • 5

    Not the best

    By Jack P on 19 June 2020 | Purchase not verified

    I bought a BMW M135i from William. The car turned up filthy, I can accept the outside being dirty as there was a 200 mile delivery but that does not excuse the pine needles over the back seat, the fries and lighter down the driver side seat and the subway napkin I found between part of the rear seats. The car had previously been in an/ a few accidents, new rear boot, new bonnet, these were not told to me before sale. The wheels had been repaired incredibly cheaply, the tyres were not even removed. Will gave me £200 as a gesture to do the wheels, it will most certainly cost me more than that. I found this out when I had to replace a tyre a week after I got the car because it had no tread left on it. I have no idea how that passed an MOT. The rear right was brand new and the rear left was dangerous. Ontop of this Will said he would deal with logbooks/V5C. 2 months later, he has not. I have now had to change everything over myself in order to not get fined from the DVLA. Poor service.

    Reply from Williams Car Sales on 24/06/20

    Hi Jack, Thank you for your feedback as we pride ourselves on this, as you can see from our other reviews. We are sorry to hear about the interior of your car and this is a surprise as we valet every car, before and after they are sold. It is unfortunate that you didn’t notify us of any other issues at the time as we would have happily taken the car back if you had rejected it when it was delivered, if it had been in an accident. I offered to recondition all the wheels for you but this was declined so I provided you the £200 as you wanted to do this instead which you accepted. Our driver was obliged to provide proof (a picture) of you receiving all paperwork, as the finance company requested. Having taxing it for you, we provided the V5 and all documents to you on the same day (as you wanted to put a private plate on) and after 2 months with the car, the frustration of receiving a speeding fine and forgetting to put the car in your name, has lead you to leave this review. Williams CS


  • 5

    A breath of fresh air in the car industry!

    By Daniel C on 14 June 2020 | Purchase not verified

    I went to view a BMW 6 Series Convertible at Williams Car Sales last week – I swap my cars often and I can say that the owner is the first genuine person that has sold me a car in a long time. No pushy sales tactics, and he will answer your questions to the best of his knowledge. I wanted to know if the car had a gearbox oil change in its history and he let me look through the records so that I could ring BMW to find out. The car was also coming up to needing a service and MOT and William offered to do this as part of the deal. He then got the garage to ring me with the outcome that it had passed and confirm what they had undertook as part of the service. When I arrived to pick the car up, William had waxed the car for my arrival, he then organised the tax, and help me to arrange a warranty. Finally, like all cars, the BMW was low on diesel, and he had even been to the garage to put fuel in. A nice honest guy, true to his word. Would highly recommend.

    Reply from Williams Car Sales on 04/11/20

    thanks for the review will


  • 5

    Trusted seller

    By Pat T on 08 June 2020 | Purchase not verified

    Bought an Alfa Romeo Giuelietta in February this year. Excellent seller and an excellent car. Would definitely recommend.

    Reply from Williams Car Sales on 04/11/20

    that was a great car ,hope you are enjoying it will


  • 5

    Suzuki SX4 4x4

    By Rod L on 02 June 2020 | Purchase not verified

    Hassle free and professional honest service which makes a pleasant change in these trying times

    Reply from Williams Car Sales on 04/11/20

    thanks hope to see you soon will


  • 5

    Honest and genuine trader, very easy experience

    By Anna H on 11 May 2020 | Purchase not verified

    I’ve just bought a beautiful BMW Convertible from Will and it was one of the easiest experiences ever. Lots of photos and detailed description on Auto Trader, I wasn’t even looking for a new car but it jumped out at me and I had to view it! Car was ready with the roof down when I went to view. The thing I liked the most was Will didn’t try to give me the hard sell at any point. After short part ex chat I took the car out for a test drive and fell on love. Collected 2 days later once everything in place. You can tell he just loves cars and is an honest genuine guy, not in this business to rip anyone off like some, just sells decent high quality cars! Trustworthy and reliable, highly recommend. Thank you :)

    Reply from Williams Car Sales on 04/11/20

    thank you will


  • 5

    Excellent service.

    By Mike D on 08 May 2020 | Purchase not verified

    I have very recently purchased a BMW Z3 from Will. Owing to the limitations placed on us by the governments lockdown I ended up buying the car without actually seeing it. I found the images and description provided by Will to be very useful and entirely accurate. I also found Will to be very helpful and professional, ensuring I was happy at every stage of the purchasing process. The car was delivered to me by a most pleasant and efficient driver. I am so pleased with the car as it has proved to be exactly as described. I have no reservations whatsoever in recommending Williams Car Sales and will definitely go back to them in the future.

    Reply from Williams Car Sales on 04/11/20

    thank you so kind will


  • 5

    Best sales man!

    By Hannah D on 09 April 2020 | Purchase not verified

    Such a lovely man, went out of his way to help us with our purchase. The car is perfect we love it, allowed us in his house to complete the purchase due to it pouring down with rain! 100% recommend :)

    Reply from Williams Car Sales on 09/04/20

    Beers on me Thanks


  • 5

    Bought audi a6

    By Steve and sam A on 02 April 2020 | Purchase not verified

    Bought an Audi a6 from will genuine honest bloke who is happy to help in any way he can all cars in excellent condition no rubbish very pleased with our vehicle highly recommended

    Reply from Williams Car Sales on 09/04/20

    thank you


  • 5

    excellent car buying experience

    By peter R on 19 February 2020 | Purchase not verified

    I've bought a lot of second hand cars over the years .I can honestly say this was probably the best and easiest experience I have had purchasing car Great communication ,great car .happy with part ex valuation . pleasure doing business with you .

    Reply from Williams Car Sales on 09/04/20

    so kind thank you


  • 5

    Mini Cooper SD

    By Simon A on 31 January 2020 | Purchase not verified

    I bought a Mini Cooper SD the car is spot on as described, nothing was too much trouble and the car was immaculate when I picked it up from Williams car sales. Once again highly recommended and would buy another car from here all day long

    Reply from Williams Car Sales on 09/04/20

    thanks young buddie