Customer reviews of Williams Car Sales

By ANDREW T on 16 August 2017 | Verified purchase

William is such a decent, honest and genuine guy and I couldn't be happier with the car I bought. I have had it a couple of months now and haven't had any problems and have an extensive warranty for £100 for a year (6 months is free). William encouraged me to take the car on a long test drive and was brill with part exchange. He answered every call and was excellent to communicate with. I'd buy another car from here which is the ultimate test I think.

By Danielle J on 30 July 2017 | Verified purchase

Overall a great experience ! I Dealt with Will directly via auto trader, he was professional, thorough and obviously knowledgeable of the motor industry which gave me peace of mind.. The car I bought was immaculate condition and he made sure the car was fully prepped with no outstanding issues. He explained how he only sells vehicles with full service history that have been checked /tested etc. It shows that Will takes pride in what he does - thanks again! Danielle Manchester

By Sue P on 16 June 2017 | Verified purchase

We bought two cars not one which speaks for itself. Excellent service.

By Graham B on 06 March 2021 | Purchase not verified

Just Purchased a magnificent 2014 fiesta. It was a pleasure to deal with Will, very honest and straight forward, happy to help with any future problems, thank you. My boy loves it!

By Iain G on 20 February 2021 | Purchase not verified

In this COVID click n collect world whereby we can’t visit, test drive, etc, I was a little concerned about liaising remotely with an unknown non main dealer. Happy to say my fears were completely unfounded here. Will was straight down the line, what he described is what we got.

By Graham W on 24 January 2021 | Purchase not verified

We purchased a Peugeot RCZ from Will in January 2021, a difficult time for all. Will arranged for the vehicle to be delivered some distance to us which was done by his very efficient driver Waqas, who arrived in good spirits despite the snow and four hours drive. Aspects of the transaction complicated the process but Will worked hard to ensure the vehicle was delivered in good condition with the new MoT and tyres. Thank you for all you efforts.

By Martin C on 10 January 2021 | Purchase not verified

I have been buying cars for 45 years and I can honestly say that getting one from Will was an absolute pleasure. Nothing was too much trouble for him and he was very understanding when I was organising the funding for it, delivered on time and in Pristine Condition. I can’t recommend him highly enough, if you need a Good Quality Used Car this is the man to go to, he’s as straight as a dye !

By Richard D on 07 January 2021 | Purchase not verified

Very positive experience, with a refreshingly honest and knowledgeable sales service. The car was exactly as described in the ad. I was given a reasonable sum in part ex for my old car, which was effectively scrap, but we had agreed part ex over the phone and this agreement was honoured. Once I got the car home I discovered a couple of minor issues which I wasn't happy with, the type of thing you wouldn't notice on first inspection at point of purchase- there was a faulty window switch in one of the rear doors and a bit of trim rattle, but Williams Cars were very helpful in resolving this, I didn't take the car back as I am about 30 miles away, but I was sent a spare part in the post, took the car to a local garage and Williams cars picked up the bill. I would definitely buy again from Williams Car Sales.

By Uzair F on 03 November 2020 | Purchase not verified

I bought an Audi A3 2.0 TFSI Quattro 2005 on 06/09. Since then I have driven a mere 180 miles to then discover that the clutch is completely worn out and the gearbox also had issues with bearings which caused the new clutch I put in to completely fail. These costs came to a total of £740 on a car I paid £2900 for. When I contacted the seller, he decided to palm it off and tell me that I've had it over a month and I apparently agreed to a reduced warranty because it was slightly reduced. The reason it was reduced was due to minor issues that were easy to fix for the £350 he knocked off. He also told me it's a chain engine which was a lie. I did NOT agree to pay £2900 for a car that had serious transmission problems. He then went on to say that the warranty would not cover these issues either way which begs me to ask what is the point in the warranty? Very unwilling to help me once he’d taken my money. Lesson is don’t buy cheap from a dealer since private would have been cheaper.

Reply from Williams Car Sales on 04/11/20

You came checked the car with your so called mechanic, i offered a discount as there was a few faults which i explained to you .You accepted this and drove away. 5 Weeks later you rang me clutch as gone had it done want £480.00 . can i see the clutch ,binned it mate, and gearbox is knackered ,received anther bill £280 for flywheel bearing ,not the gearbox ,as most of the people reading this, do no the flywheel bearing should be checked and replaced when the gearbox is out when fitting a clutch. if you want to make a genuine claim ,please inform the seller before replacing any parts and seek his or her permission before doing so .also sending bills out, with labour parts and vat showing will not be honoured .i have the invoices for anybody to view ,im sure the vat people will be interested in seeing them .

By vinod P on 19 October 2020 | Purchase not verified

very help full got the car bmw car had a fault with it, but excellent repair in no time i would buy again from with my next car and you get 2yrs warrant car was serviced changes the tires for me when i got the car

Reply from Williams Car Sales on 04/11/20

im glad you gave us the opportunity,to correct the minor faults you had ,and now hope you have trouble free motoring will