Customer reviews of Williams Car Sales

By ANDREW T on 16 August 2017 | Verified purchase

William is such a decent, honest and genuine guy and I couldn't be happier with the car I bought. I have had it a couple of months now and haven't had any problems and have an extensive warranty for £100 for a year (6 months is free). William encouraged me to take the car on a long test drive and was brill with part exchange. He answered every call and was excellent to communicate with. I'd buy another car from here which is the ultimate test I think.

By Danielle J on 30 July 2017 | Verified purchase

Overall a great experience ! I Dealt with Will directly via auto trader, he was professional, thorough and obviously knowledgeable of the motor industry which gave me peace of mind.. The car I bought was immaculate condition and he made sure the car was fully prepped with no outstanding issues. He explained how he only sells vehicles with full service history that have been checked /tested etc. It shows that Will takes pride in what he does - thanks again! Danielle Manchester

By Sue P on 16 June 2017 | Verified purchase

We bought two cars not one which speaks for itself. Excellent service.

By Martin C on 10 January 2021 | Purchase not verified

I have been buying cars for 45 years and I can honestly say that getting one from Will was an absolute pleasure. Nothing was too much trouble for him and he was very understanding when I was organising the funding for it, delivered on time and in Pristine Condition. I can’t recommend him highly enough, if you need a Good Quality Used Car this is the man to go to, he’s as straight as a dye !

By Richard D on 07 January 2021 | Purchase not verified

Very positive experience, with a refreshingly honest and knowledgeable sales service. The car was exactly as described in the ad. I was given a reasonable sum in part ex for my old car, which was effectively scrap, but we had agreed part ex over the phone and this agreement was honoured. Once I got the car home I discovered a couple of minor issues which I wasn't happy with, the type of thing you wouldn't notice on first inspection at point of purchase- there was a faulty window switch in one of the rear doors and a bit of trim rattle, but Williams Cars were very helpful in resolving this, I didn't take the car back as I am about 30 miles away, but I was sent a spare part in the post, took the car to a local garage and Williams cars picked up the bill. I would definitely buy again from Williams Car Sales.

By Uzair F on 03 November 2020 | Purchase not verified

I bought an Audi A3 2.0 TFSI Quattro 2005 on 06/09. Since then I have driven a mere 180 miles to then discover that the clutch is completely worn out and the gearbox also had issues with bearings which caused the new clutch I put in to completely fail. These costs came to a total of £740 on a car I paid £2900 for. When I contacted the seller, he decided to palm it off and tell me that I've had it over a month and I apparently agreed to a reduced warranty because it was slightly reduced. The reason it was reduced was due to minor issues that were easy to fix for the £350 he knocked off. He also told me it's a chain engine which was a lie. I did NOT agree to pay £2900 for a car that had serious transmission problems. He then went on to say that the warranty would not cover these issues either way which begs me to ask what is the point in the warranty? Very unwilling to help me once he’d taken my money. Lesson is don’t buy cheap from a dealer since private would have been cheaper.

Reply from Williams Car Sales on 04/11/20

You came checked the car with your so called mechanic, i offered a discount as there was a few faults which i explained to you .You accepted this and drove away. 5 Weeks later you rang me clutch as gone had it done want £480.00 . can i see the clutch ,binned it mate, and gearbox is knackered ,received anther bill £280 for flywheel bearing ,not the gearbox ,as most of the people reading this, do no the flywheel bearing should be checked and replaced when the gearbox is out when fitting a clutch. if you want to make a genuine claim ,please inform the seller before replacing any parts and seek his or her permission before doing so .also sending bills out, with labour parts and vat showing will not be honoured .i have the invoices for anybody to view ,im sure the vat people will be interested in seeing them .

By vinod P on 19 October 2020 | Purchase not verified

very help full got the car bmw car had a fault with it, but excellent repair in no time i would buy again from with my next car and you get 2yrs warrant car was serviced changes the tires for me when i got the car

Reply from Williams Car Sales on 04/11/20

im glad you gave us the opportunity,to correct the minor faults you had ,and now hope you have trouble free motoring will

By Lee A on 27 August 2020 | Purchase not verified

Saw a car advertised on autotrader the other week. I rang the chap selling the Renault Twingo, his name was William. He was great on the phone right from the off. No messing round, great description of the car and I arranged to view first thing the following day. It’s been twenty years since I’ve bought a used car and this chap was so patient with me it was unbelievable. He’s a really genuine guy, that has great stock of cars for sale. The Twingo wasn’t for me it was my Mum and she’s absolutely delighted with the car. If you’re looking at used car from Williams Car Sales I simply can’t recommend them enough.

Reply from Williams Car Sales on 04/11/20

thanks for the lovely review . will

By Owen M on 15 August 2020 | Purchase not verified

Excellent service from Will I rang him early Saturday morning wanting to go over within the next hour which was fine with him. I viewed the bmw f11 530d and took it for an extended test drive. We did the deal and I asked to collect the next day and Will said he would do his best, the next morning around 11 I get a text saying I can now collect the car and it now has 12months mot. Unfortunately the car developed a chassis fault so I called Will and he said get it into the garage and fixed and he will pay no problems. I took about looking at the car myself as I know abit and soon narrowed it down to a sensor or the air compressor. First Will paid for the sensor which didn't work so next he paid for the compressor which sorted the fault. Will is excellent at communication and will help with anything. I will 100% be buying a car from him again. Thanks Will for a excellent service and hassle free fix.

Reply from Williams Car Sales on 04/11/20

glad we sorted it together, you were great ,and very patient . so glad every thing ok now will

By Tom B on 30 June 2020 | Purchase not verified

Excellent service, prompt and efficient, great car!

Reply from Williams Car Sales on 04/11/20

thanks for that reply will